Ordering from us? Here's everything you need to know!
Hours of Operation
Tuesday - 11am-5pm
Wednesday - Saturday - 9am-5pm
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We try to answer emails, phone messages and contact form inquiries as soon as we can.
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Deposits & Contracts
When placing a custom order, you will be asked for a 25% non-refundable deposit. This fee saves your date in our calendar.
Once your order has been finalized, this fee will go towards paying the total price of your order. The balance will be due 1 week prior to the date of your event.
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If your order is not custom, full payment will be due 48hrs prior to the date of pick up.
Cancellation Policy
We get it, life happens. If you need to cancel your order, please let us know as soon as possible.
Refund of fees paid will be assessed on a case by case basis. Your deposit may be transferred to a later date/another order or feed paid may be returned as a store credit for future purchase.
Holiday Ordering
Orders placed for holidays require a credit card to be on file to hold the order in our system.
When placing an order over the phone, we will ask for your credit card info. We will NOT charge this card unless the order is abandoned.
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** Orders not picked up by the end of the date that they are ordered for will be given a reminder phone call. If your order is not picked up by the end of the last day, it will be kindly donated to the Community Fridge on your behalf.